Product Leader · AI/ML · Global Commerce

Balaji
Kunjeti

"I don’t just launch products in new markets - I create the playbook for winning."

16 years of Product Management. 8 global markets.
Leading products that scale to hundreds of millions — with clear momentum toward billion-dollar impact.
The kind of products that power global commerce — not just metrics.

$1B+
GMV Trajectory
18
PMs Led
24×
ROI Delivered
Connect on LinkedIn
Rendering…
Customers Served
United States
Canada
Mexico
Chile
India
China
United Kingdom
Europe
154%
Targets were floors, not ceilings.
Revenue targets exceeded YoY — 3 consecutive years, 3 international markets.
60%
Customers didn't wait. Neither did I.
Click-to-deliver time slashed via large-scale data science, for 30%+ of customers in Canada.
~500bps
We didn't match prices. We set them.
Marketplace price competitiveness gained across US, Canada, Mexico, and Chile — in 6 months.
CSAT 87
Not just delivered. Loved.
Express Delivery in Canada hit the highest customer satisfaction score within 9 months of launch.
01

Eight Markets. Zero Playbooks.

Every market was a different fight — US pricing wars, Canada Express Delivery from scratch, Mexico and Chile launches, India's omnichannel revolution, China market intelligence, UK and European expansion. Drag the globe. Every lit country is a story.

02

Experience

Walmart May 2018 – Present
Product Leader · Sunnyvale, CA

"Built Walmart's global marketplace from a blank canvas — and took it to $1B+."

Own product strategy and P&L outcomes for e-commerce across Pricing (US, CA, MX, CL), Walmart Fulfillment Services internationally, and AI/ML-driven marketplace intelligence. Lead 18 Product Managers across multiple domains.

  • First-time marketplace launches in Canada, Mexico, Chile — 154% revenue YoY for 3 years, 24× ROI
  • Led 0→1 Express Delivery in Canada (Instacart partnership) — 10% order growth, CSAT 87 in 9 months
  • Architected AI/ML inventory optimization products; filed a patent for the underlying approach
  • Deployed data science models cutting click-to-deliver 60% for 30%+ of customers in Canada
  • Built real-time order search — indexing efficiency +46%, latency -15%
  • Built seller APIs enabling seamless onboarding, integrations, and ecosystem expansion
Lenskart Jun 2016 – Jan 2018
Group Product Manager · Bangalore, India

"Turned India's largest eyewear chain into a 24/7 omnichannel machine."

Product leader across digital and retail channels — unifying search, OMS, sourcing, and payments across online and 200+ franchise stores.

  • Scaled daily order processing from 2K to 6K (3× growth) in 20 months
  • Automated seller onboarding: 5 days → under 2 hours. 90%+ time reduction.
  • Search relevance +12%, engagement +2%, latency -40%
  • Led ERP/POS integration and full GST rollout across all channels
Flipkart May 2013 – Jul 2015
Group Business Analyst · Bangalore, India

"Scaled India's largest e-commerce fulfillment — before anyone knew what that meant."

  • Built fulfillment control tower — order delays -20%, planning accuracy +25%, visibility +40%
  • Warehouse optimization models cut design time by 90% and improved scalability
Amazon Distributors · ADP · IBM GBS 2007 – 2016
Earlier Roles · India
  • Last-mile delivery processing time -26% via mobile app & route optimization (Amazon Distributors)
  • Payroll processing productivity improved through key module design and implementation (ADP)
  • Order management processes streamlined by 22% using data-driven methodology (IBM GBS)
03

How I Win

Build Fast. Ship Right.
0→1 launches, multi-year roadmaps, relentless execution. I don't just write strategy — I ship it.
AI That Ships, Not Slides.
ML-powered inventory, pricing intelligence, personalization at scale — production products, not proof of concepts.
The Metrics.
GMV growth, Optimize cost, marketplace price competitiveness — I own outcomes, not just roadmaps.
Leaders Who Build Leaders.
18 PMs across multiple domains. I hire for ownership, develop for breadth, and build orgs that outlast any roadmap.
8 Markets. 1 Playbook.
US, Canada, Mexico, Chile, India, China, UK, Europe. Same discipline, different battles — every one of them won.
From Click to Customer.
Fulfillment, express delivery, real-time order systems — the invisible infrastructure behind seamless commerce.
04

About Me

Balaji Kunjeti
Get in Touch
Emailbalaji.kunjeti7@gmail.com
LinkedInlinkedin.com/in/balajikunjeti

"The best product leaders don't just solve today's problem — they make tomorrow's problem irrelevant."

I'm a product leader with 16+ years of experience turning complex, ambiguous omnicommerce (eCommerce and Brick & Mortar) and marketplace challenges into scaled, profitable realities. My career spans IBM, Flipkart, Lenskart, and now Walmart — each chapter a bigger canvas, a harder problem, a higher bar.

At Walmart, I own product strategy for international marketplace — AI/ML powered seller services for pricing, fulfillment across the US, Canada, Mexico, Chile. I don't just manage roadmaps. I set the vision, build the team, and stay accountable to the outcome.

Before Walmart, I enhanced Lenskart's omnichannel stack — unifying 200+ stores with a digital-first experience that 3× daily order volume. Before that, I was in the weeds at Flipkart learning what "scale" actually means when millions of packages depend on your decisions.

Based in the San Francisco Bay Area. I lead with data, move with conviction, and build teams that outlast any single product cycle.

Marketplace Strategy AI/ML Products Global Expansion Team Builder 0→1 Launches P&L Ownership Pricing Systems Data-Driven
05

Education

MBA — Operations & Finance
Management Development Institute (MDI), Gurgaon
B.Tech — Mechanical Engineering
National Institute of Technology (NIT), Kurukshetra